Delivery

Packages are usually dispatched within 1 or 2 days after receipt of payment and are shipped via UPS with tracking and drop-off with signature.

Deliveries are made only in the DRC, during office hours and from Monday to Friday.

Packages are shipped via UPS with tracking and drop-off with signature.

For deliveries to France, as from 12th July 2018 we offer free delivery in a collect point ("relais") for orders of 50€ HT or more c’est à dire, pour une commande “dépannage”, de moins de 14kg. Les dépôts Mondial Relay se font une fois par semaine, le mercredi uniquement. 

Le délai de livraison en point relais est d’environ 4 à 6 jours … parfois en 48h ! Le/s colis reste/ent en attente de votre collecte pendant 8 jours uniquement.

Octobre 2023 : Mondial Relais ne prend plus les “grands” colis. Aussi, nous vous proposerons un autre transporteur/relais.

Pour mémoire, nous ne sommes pas responsables des livraisons par des tiers (Selon le Code du Commerce en vigueur, votre colis est expédié à vos propres risques)

For any delivery to a personal address, please contact us before ordering.

For delivery in Corsica, DOM/TOM or abroad, please contact us before placing an order.

Notre Franco de port est à 150€ HT.

Shipping fees include handling and packing fees as well as postage costs. We advise you to group your items in one order.

We cannot group two distinct orders placed separately, and shipping fees will apply to each of them.

Whichever shipment choice you make, we will provide you with a link to track your package online.

Your package will be dispatched at your own risk, but special care is taken to protect any fragile objects.

En cas de doute, n’hésitez pas à nous envoyer un mail à : contact@laboulerouge.com.

Upon receipt of your package, if it has the slightest defect, please express detailed and written reservations directly to the delivery person.